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Visit Santa


This year we’re keeping the magic of Christmas alive by opening our Christmas grotto, however, they’ll be a few changes to keep everyone safe and sound!

Our grotto visit includes a reindeer hunt around our store, inside and out, and a chocolate lolly when you find them all! Afterwards, you will make your way through our magical winter wonderland grotto, and be able to take pictures on Santa’s sleigh and on your winter wonderland walk. You will then have a private family audience with Santa Claus, where you can tell him all your Christmas wishes- and promise him that you’ve been very good this year! You will also receive a photo memento of your visit, and, with the help of Santa’s elves, you will receive a brilliant, well-deserved gift from our range of award-winning gifts in a tin.

As usual, you can purchase a ticket online through our website, and you can choose a time and day that suits you best. However, to establish social distancing we have had to reduce the number of slots available this year, and so we strongly encourage pre-booking your ticket to avoid disappointment as we anticipate having very few tickets available on the door. Please note that all tickets are non-refundable.

To find out more about our Coronavirus response and refund policy – please click here to read our FAQs section, where you can also find answers to our most frequently asked questions.

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October 14

All Jingle, No Mingle

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October 27

Jingle and Mingle Again